Tweeny 2-in-1 NI5020

Tweeny 2-in-1 NI5020 Lighten your daily life Iron or steam, just the way you want

A new ironing experience

Tweeny is a 2-in-1 appliance that doubles as both a steam iron and a garment steamer. As a steam iron, it provides crisp results on even the thickest garments, while as a garment steamer, it removes creases on even the most delicate or sophisticated fabrics. With no setting needed, it's easy enough for anyone to use at home!

Reference: NI5020M1

A new ironing experience for the whole family

Tweeny is your new 2-in-1 appliance featuring an innovative, highly comfortable way to steam and iron. Long horizontal sessions or last-minute vertical touch-ups: take care of your clothes just the way you want with a single appliance. Thanks to OptiSteam technology, it is highly efficient against creases, with a ceramic soleplate for great glide and a concentrated steam burst for easy wrinkle removal. And with Smart Technology, there is no need to set the steam or temperature - it is always perfectly adapted to all garments. Use Tweeny on any fabric, from the thickest to the most delicate. Tweeny - the smart way to iron!

* Compared with Calor/Tefal iron FV3910 – Weight test following IEC 60311

* Compared with a standard steam iron Tefal/Calor FV3910 - Quality ironing test by an external laboratory - France 2016 - ** Compared with a standard steam iron Tefal/Calor FV3910 - Weight following IEC 60311 standard - *** With medium-hard water

Essentials
  • Extremely light & easy to handle

    Thanks to its easy to maneuver handle (almost twice as light than a standard iron*) and compact yet efficient steam head, Tweeny allows for a revolutionary gesture to either iron horizontally or steam clothes vertically.

  • No compromise on efficiency & precision

    Its super concentrated burst of steam generated by OptiSteam technology provides great ironing results, equal to a standard steam iron*. The profiled tip of the ceramic soleplate ensures easy and precise access to difficult areas, such as narrow edges, seams and collars.

  • Easy to set up and use

    Super comfortable to use as almost twice as light than a standard iron**. For a last-minute session or to refresh a garment, Tweeny is the ideal vertical steamer, doing away with the need for an ironing board. For a classic horizontal session, its 40-seconds heat-up wastes no time.

  • A worry-free appliance for all kind of clothes

    Smart Technology provides one perfect combination of temperature and steam output for efficient ironing on all types of ironable fabrics. No risk of burning. No setting needed from thick fabrics on the ironing board to the most delicate or sophisticated clothes on a hanger avoiding a shining effect.

  • Easy to transport and to store

    Thanks to its compact size, locking system and cord compartments, Tweeny is extremely easy to carry away after your session and easy to store anywhere in your home.

  • Safety Auto Off

    The appliance is automatically put on standby mode when left unattended after 8 minutes. It prevents energy waste and risk of burning.

  • Long autonomy

    Large capacity 400 ml water tank.

Features
Comfort in use
Water tank capacity 0.4  L
Water tank capacity 400  ml
Water tank Removable  
Auto-Off Yes  
Autonomy 60  min
On/Off switch Hand operated  
Steam ready indicator    
Durability
Scale alert    
Instructions For Use
Frequently Asked Questions
The first time you use your product, as well as every time you change the anti-scale cartridge, you must fill the water circuit. To do this, you must:
- Press the On/Off Switch for five seconds: the pump will prepare to fill the water circuit.
- Wait 1 min. 40 secs whilst the indicator light flashes (do not worry about the noise the pump makes during this process; do not press the steam button).
- When the indicator light remains lit, the appliance is ready for use.
Any time you handle your product's anti-scale cartridge, be sure that you remove the water tank from your product.

When replacing your cartridge, be sure to remove the two (red) caps from it. We recommend you do this when the appliance is cool and unplugged.
Be sure to follow the water circuit filling procedure.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
Your appliance has limescale, consult the "Descaling" section in the instructions.
The "Steam" button is in Continuous Steam position. Unlock it by pressing it once.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your appliance.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
Verify that the anti-scale cartridge has been installed correctly. Make sure that you have removed the 2 red seals on the cartridge before you install it.

If your appliance makes little or no steam, check the following:
- Did you correctly follow the start procedure (first use) described in the user manual?
- You completely emptied the water tank during use. To restart your product's pump, hold the steam button (trigger) down to create steam once again.
- If you just replaced your anti-scale cartridge, follow the priming procedure for the water circuit fill pump.
- Check that the red caps on your anti-scale cartridge have been properly removed. If they were not removed during installation, they might get stuck in your product's water inlet hole. Simply remove them with a pair of tweezers.

If, despite this, your product is still not making steam, refer to the user manual or contact our customer service.
We recommend using your product with the tip of the soleplate pointed up, and that you do not hold the steam button down.

The first time you use your product, you may notice a small release of water, smoke or odour from the soleplate. This is related to the manufacturing process and has no impact on you, your product or your fabrics. It will disappear after several uses.

Be sure that you do not automatically turn your product to "First Time Start-up" or "Start-up After Anti-scale Cartridge Change" mode (hold the ON/OFF switch for five seconds). This mode must only be used during the first use or after changing the anti-scale cartridge. For all other times you switch on the appliance, press the ON/OFF switch correctly.

If, despite this, your product still spits water, refer to the user manual or contact our customer service.
The anti-scale cartridge is reaching the end of its life; it should be replaced. Once the cartridge has been replaced, following the pump priming procedure.
When the anti-scale indicator light remains lit, the anti-scale cartridge must be changed immediately. If the anti-scale cartridge is not changed, the appliance will switch off automatically.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Warranty section of this website.
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.