INGENIO foldable kitchen scale

The WiFi icon, especially visible from the home screen, indicates whether your product is connected or not.

Your account, to be created from the app, allows you to benefit from additional services related to the interaction of your app with your product:
• Find the recipes saved in your notebooks and favourites directly on the robot's screen.
• Follow remotely the progress of the recipe on your product and receive recipe notifications.
• Display on your product a recipe that you have selected in the application.

Even if your product doesn't need a very fast WiFi connection to work, the received WiFi signal must still be stable.
If the screen displays a connectivity error, you can move the product closer to your box or add a WiFi repeater (see FAQ 'I don't have WiFi access in my kitchen').

If your product loses the WiFi connection during a recipe, you will be able to finish your recipe without any inconvenience.
However, the videos of that recipe will no longer be accessible until the connection is re-established.

If the WiFi connection is interrupted during an update, this cannot be completed. Your product will be able to reboot to its current version and this update will be rescheduled the next time you start it.

If your smartphone loses internet connection (WiFi or 4G) during a recipe it will have no impact on your product which will be able to execute the recipe without any problem. You will simply no longer be able to follow the progress of the recipe remotely on your smartphone and you will no longer receive notifications about the end of a step or the addition of an ingredient.

Your product can only be associated with one account.
However, any application that is connected to this account can interact with this product.
If you have a tablet and a smartphone, or if other members of your household want to interact with your product, they can simply connect their application using your account.

As soon as an update is available, your product when it connects to the WiFi will suggest you to do the update.


Some updates are priorities for security reasons and you will need to perform them before you can use your product.
Others may be delayed. You can then perform them now or later by going to your product's settings.

If an update fails, you can download it again.
If despite several attempts you are unable to install it, move the product closer to your box, the connection from your kitchen may be too weak to download it.
If the update fails even close to your box, please contact our customer service.

If your product is associated with your user account, you will be able to follow the progress of your recipe on your application.
You will also receive end-of-stage or alert notifications.
If you do not receive these notifications, please enable them in your iOS or Android settings.

To remotely send a recipe from your application to your product, simply open a recipe and click on the icon with your product.
If your product is on standby, it will open on your product as soon as it connects to Wifi.
If the product is running, it will be displayed in a few seconds if your product is not already making another recipe.

Place your device on a flat, stable surface.
To obtain an optimal connection between your device and your box, it is recommended to position your device in a place where the Wifi signal received from your box is strong. You can test the connection by positioning your smartphone at the location of your product to see if the WiFi signal received at that location is strong enough.
If the connection is interrupted (connection symbol crossed out), please bring your device and your box closer together to reestablish the connection.
The presence of the fixed connection indicator (application or product) ensures that your devices are connected.

要將重量歸零，首先：
• 開啟磅
• 將您的容器放在托盤上（容器可與托盤重疊）
• 按「開/關」按鈕，然後等待螢幕顯示為零。
容器的重量已自動扣除。

On the home page, drag the menu to the right and select "Stand by".

Thanks to the function "In my fridge" you can indicate the ingredients that you have at your disposal and we will suggest suitable recipes.


• You can access this feature from the home screen.
• Add one or two ingredients by typing their name in the search bar and selecting it from the suggestions.
• You can then enter the weight of the added ingredients so that we can offer you recipes for those quantities.

用稍微濕的布擦拭磅，然後將磅完全抹乾。切勿將裝置浸泡在水中。請勿使用粗糙物料進行清潔。對於隨附的鍋和蓋的型號：
• 請勿將鍋和蓋加熱或在微波爐中使用，
• 建議用手洗，以確保產品可長時間使用。

請勿使用電器。為避免發生危險，請將電器送返任何經批准的維修中心。

Please check the WiFi icon on your product.


Your product is not connected to the WiFi (via the modem or via a mobile phone).
Therefore, you can only access the 250 recipes contained in your product.
We advise you to check that WiFi is activated on your modem/phone and to get closer to your modem/phone.
We remind you that your product cannot connect to a 5GHz WiFi network, a WiFi network with a password containing special characters, as well as open WiFi networks (which do not require a password).


Your product is connected to the WiFi (via modem, mobile phone,...), but not connected to the database.
Therefore, you can only access the 250 recipes contained in your product.


Your product is connected to the WiFi (via modem, mobile phone,...) and to the database. As a result, you can access more than 1,500 recipes.

請瀏覽網站的「配件」頁面，輕鬆找尋所需產品。

請在此網站的保修部分找到更多詳細的資訊。

在磅的附近使用微波爐或流動電話之類的裝置可能會影響顯示的重量。請勿將磅放在熱源附近。請勿將熱的容器放置於磅上。

家電中含有可回收或可循環再用的材料。請將家電放置在公共垃圾收集點。

如認為有零件缺漏，請致電消費者服務中心，我們將協助您覓得合適的解決方案。