User manual and frequently asked questions Tefal X-Combo Vacuum Mop GF3039HO

User manual and frequently asked questions Tefal X-Combo Vacuum Mop

The best hybrid cleaner by Tefal: Vacuum & wash simultaneously or separately

The Tefal X-Combo Vacuum Mop offers 2-in-1 powerful vacuuming and active mopping that cuts your cleaning time in half day after day. This combination of electric mop and cordless vacuum cleaner is enhanced with Tefal's latest cleaning technologies: Aerospin Technology for an ultra-fast rotating scrubbing mop, versatile cleaning modes for mopping only, vacuuming only or both at once, a long-lasting battery for impressive autonomy, and more. All this, with the unmatched convenience of cordless cleaning.

Reference : GF3039HO

Frequently Asked Questions

How to better use my product

How to use the X-Combo vacuum mop?

Maintenance and cleaning

How to maintain the X-Combo vacuum mop?

Technical support

The vacuum cleaner stops during running.

The overheating protection breaker of your vacuum cleaner has been activated. You should clean the motor filter, change the microactive filter (according to model) and replace the dust bag or empty the dust collector. Then wait 30 minutes before starting your appliance again.

Your vacuum suction is poor, making an unusual noise or whistle.

It could be due to several causes:
• The crosshead regulator is on open position, close it.
• Vacuum flow is blocked: Check the tube, the nozzle and the hose.
• The container or bag is full, change it or clean it (depending on model).
• The filtration system is clogged up, clean or replace it.

If the issue is still present contact an authorised service partner.

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the warranty conditions of my appliance?

Find more detailed information in the Warranty section of this website.

How to better use my productHow to use the X-Combo vacuum mop?

Maintenance and cleaningHow to maintain the X-Combo vacuum mop?

Technical supportThe vacuum cleaner stops during running.The overheating protection breaker of your vacuum cleaner has been activated. You should clean the motor filter, change the microactive filter (according to model) and replace the dust bag or empty the dust collector. Then wait 30 minutes before starting your appliance again.Your vacuum suction is poor, making an unusual noise or whistle.It could be due to several causes:
• The crosshead regulator is on open position, close it.
• Vacuum flow is blocked: Check the tube, the nozzle and the hose.
• The container or bag is full, change it or clean it (depending on model).
• The filtration system is clogged up, clean or replace it.

If the issue is still present contact an authorised service partner.What should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centreVarious topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the warranty conditions of my appliance?Find more detailed information in the Warranty section of this website.