User manual and frequently asked questions HV6071M0

Frequently Asked Questions

What should I do if the power cord of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the warranty conditions of my appliance?

Find more detailed information in the Warranty section of this website.

I've just opened my new appliance and I think there is a part missing. What should I do?

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Technical supportWhat should I do if the power cord of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.Various topicsWhat do Classes I and II correspond to?A Class I appliance must be earthed (and has only one insulation layer). A Class II appliance does not necessarily have to be earthed because it has two distinct and independent insulation layers.Where can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the warranty conditions of my appliance?Find more detailed information in the Warranty section of this website.I've just opened my new appliance and I think there is a part missing. What should I do?If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.